Last updated: 29 Apr 2025

1. Who We Are

This Privacy Policy describes how HORIZON HILLS REAL ESTATE L.L.C ("we", "our", or "us") collects, uses, and protects your information.

Website: https://horizonhillsrealestate.com
Address: Ontario Tower, Business Bay, Dubai, UAE
Contact Email: info@horizonhillsrealestate.com

2. What Personal Data We Collect

We may collect the following information:

• Your name, email, and phone number (via contact forms powered by Zoho)
• IP address and browser/device information
• Data collected by Facebook Pixel for advertising purposes

We do not collect login information or user account data.

3. How We Collect Data

We collect data through:

• Contact forms (Zoho Forms embedded)
• Facebook Pixel for analytics and marketing
• Click-to-chat tools (e.g., WhatsApp plugin)

4. Why We Collect Your Data

• To respond to inquiries or requests
• To improve the user experience on our website
• To support marketing efforts (e.g., Facebook remarketing)
• To comply with legal obligations

5. Cookies and Tracking

We use cookies and tracking technologies to enhance user experience and gather analytics data. This includes:

• Facebook Pixel
• (In the future) Google Analytics and Google Ads

You will be presented with a cookie consent banner to accept or reject cookies, in compliance with GDPR and PDPL.

6. Embedded Content from Other Sites

Pages on this site may include embedded content (e.g., videos, forms, maps). These behave the same as if the visitor had visited the original site. Such sites may collect data, use cookies, and track your interaction with the embedded content.

7. Who We Share Your Data With

We do not sell your data. We only share data with trusted service providers like Zoho and Facebook, under necessary safeguards.

8. Data Retention

We retain data submitted through contact forms for as long as needed to respond to your inquiries. We do not retain unnecessary personal information beyond its original purpose.

9. Your Rights Over Your Data

Depending on your location (UAE, EU, UK, etc.), you may have the right to:

• Access the data we hold about you
• Request correction or deletion
• Withdraw consent for marketing or tracking

You can request this by emailing us at info@horizonhillsrealestate.com.

10. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse.

11. International Data Transfers

If your data is transferred outside the UAE or your country, we ensure appropriate safeguards are in place to protect it.

12. Automated Spam Detection

Visitor submissions may be checked through automated spam detection services to prevent abuse.

13. Updates to This Policy

We may revise this policy from time to time. The latest version will always be available on this page with the updated date.